Employee Relations

The Employee Relations Manager can help supervisors strengthen working relationships and manage conflict with various communication and problem solving techniques; understand and apply the University’s policies and regulations fairly and equitably; address performance challenges and identify opportunities for growth, and develop appropriate goals and objectives.

The Employee Relations Manager also provides guidance to employees with workplace concerns, grievances, or other issues while providing consultative services to managers in the development of appropriate communications regarding performance expectations and feedback.

The Office of Human Resources is here to help you with your workplace questions and issues. Just call 828.350.4589 or email kfisher@unca.edu.

Faculty Resources

The Office of Human Resources offers guidance for faculty in the Employee Relations area, which includes grievance, mediation, conflict resolution, and addtional topics. For more information, contact the Employee Relations Manager at 828.350.4589.

For Mediation and Grievance policies, view the Faculty Handbook.

Grievance Policy & Procedures

UNC Asheville encourages direct communication between employees and supervisors in an attempt to address grievances in the spirit of cooperation and compromise. The Office of Human Resources - Employee Relations administers the Grievance Policy to ensure a prompt, orderly, and fair response to an employee's grievance or complaint. Employee Relations works to assure that employees have access to grievance procedures to address grievable issues rapidly and fairly, without fear of retaliation. For assistance or advice on the access and use of this procedure, please contact the Employee Relations Manager at 828.350.4589.

SHRA Grievance Policy

Mediation Services

Mediation is the first step in the formal grievance process and involves the services of a neutral third person that assists an employee and an agency representative in resolving an employee grievance in a mutually acceptable manner. Mediation provides an opportunity for the two parties to openly discuss the grievance and reach a resolution that is mutually acceptable to both the agency and the employee. A mediator assists the parties to develop a solution themselves. When mediation results in a resolution of the grievance, parties will sign a Mediation Agreement.

Guidance for Supervisors

The Office of Human Resources offers training in the Employee Relations area, which includes grievance, mediation, conflict resolution, and addtional topics. For more information, contact the Employee Relations Manager at 828.350.4589.

Faculty and Staff Employee Assistance Program

The Faculty and Staff Assistance Program and Work-Life Services will be provided by Humana for you and your household members.

We know that everyone needs help with life’s challenges and daily demands from time to time. That’s why the assistance program offers a wide range of benefits and services to meet your diverse needs at home and at work and to help you cope with and manage life events.

The Faculty and Staff Assistance Program (FSAP) and Work-Life Services from Humana

Services are confidential and available 24 hours a day, 7 days a week

Telephone Access: 866.440.6556

Online Access – http://humana.com/eap – Username: uncasheville  Password: uncaeap

What is the FSAP?

The Faculty and Staff Assistance Program (FSAP) offers short-term counseling to help you and members of your household manage everyday life issues.  Consultants are available to assist you with various needs, including (but not limited to):

  • Coping with a serious illness
  • Loss of a loved one
  • Eating disorders
  • Smoking cessation
  • Emotional issues
  • Relationship concerns
  • Family relationships
  • Weight control
  • Financial planning
  • Workplace concerns

What is Work-Life?

Work-Life offers extensive assistance, information, and support to help you achieve a better balance between work, life, and family.  You can access information and self-search locators to that can help you learn about or obtain:
  •  
  • Caregiving from a distance
  • Finding schools
  • Child care
  • Pet care
  • Financing college
  • Recreational activities
  • Housing options

If you have questions regarding the current services through Humana, please contact your UNC Asheville Benefits Specialist in the Office of Human Resources at 828.350.4589.