Faculty and Staff Assistance Program

The UNC Asheville Faculty and Staff Assistance Program (FSA) is a confidential service designed to provide employees and their immediate family members with a resource to obtain guidance and assistance in resolving personal problems.

All UNC Asheville faculty and staff are eligible to use this benefit immediately upon hire.  Eligible employees include full-time and part-time employees. Members of an eligible employee’s immediate family (i.e., the employee’s spouse and dependent children) are also entitled to use the services. No enrollment is necessary.

No charge for UNC Asheville faculty and staff.  FSAP services are available to employees and their dependents at no charge.

In addition to legal and financial resources, the Faculty and Staff Assistance Program provides confidential assessment and referral services to assist employees and their dependents in dealing with personal problems.  Example of problems include:

  • Marital and family conflict
  • Stress and anxiety
  • Alcohol and drug abuse
  • Grief and loss
  • Depression
  • Physical abuse
  • Eating disorders

The UNC Asheville Faculty and Staff Assistance Program is available to you 24 hours a day, 7 days a week.

There are two ways to access these benefits:

1)  Call 833-515-0768. You’ll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.
2)  Visit GuidanceResources Online at www.guidanceresources.com and enter our company ID: UNCAEAP.  

Remember, your Faculty and Staff Assistance Program benefits are strictly confidential. To view the ComPsych HIPAA privacy notice, please go to www.guidanceresources.com/privacy.


UNC Asheville’s Faculty and Staff Assistance Program services include:


Life can be stressful.  The Faculty and Staff Assistance Program is designed to provide short-term counseling services for you and your dependents to help you handle concerns constructively, before they become major issues. Call anytime about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse.

Work-Life Services

Too much to do, and too little time to get it all done? The work-life specialists at ComPsych can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.

GuidanceResources® Online

Go online to access timely, expert information on many topics, including relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more.