Work/Life and Wellness

As part of our ongoing commitment to the health and wellness of employees, the University offers a variety of programs focused on healthy lifestyles and balancing the responsibilities of work and personal life.

Faculty and Staff Assistance Program

Everyone needs help with life’s challenges and daily demands from time to time. That’s why UNC Asheville offers a wide range of benefits and services to meet diverse needs of employees and family members at home and at work and to help employees cope with and manage life events.  UNC Asheville is partnering with Humana to provide employees and their household members with confidential benefits, at no cost to the employee.

Services for employees:
Employees can call the Faculty and Staff Assistance Program and Work‐Life Services to receive guidance and assistance with family issues, finding child and adult care, workplace concerns, legal and financial issues, stress, health and wellness, and any other issues that concern them. The program offers personal, confidential guidance and counseling for all employees and their household members either in person or over the telephone.

Services are confidential and available to UNC Asheville employees and their household members 24 hours a day, seven days a week.

Telephone:   866‐440‐6556

Online Access – http://humana.com/eap – Username: uncasheville  Password: uncaeap

Child and Elder Care Resources

Child Care Resources

 

  • NC Division of Child Development and Early Education – learn more about North Carolina’s Star License rating system, how to access information on licensed child care facilities, and a checklist of things to look for.
  • Faculty and Staff Assistance Program (FSAP) – The FSAP provides resources to search for child care facilities, adoption resources, special needs services locators, and summer camp information. (Login:  uncasheville, Password:  uncaeap)

Elder Care Resources 

Growing numbers of people find themselves caring for a parent, spouse, or other adult family member. Providing care for another adult is complex and presents a variety of challenges including managing another person’s health, medical care, legal and financial responsibilities as well as taking care of one’s self, relationships and work responsibilities. There are resources and services available through the University, in the community and through government programs that can help you with the challenges of family caregiving.

  • Senior Health Insurance Information Program - The Seniors’ Health Insurance Information Program (SHIIP) answers questions and counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare prescription drug plans, long-term care insurance and other health insurance concerns. The counselors offer free and unbiased counseling on Medicare health care products. The North Carolina SMP Program provides assistance with Medicare/Medicaid billing errors, fraud and abuse. The program acts as a link between senior citizens and information about their health insurance. You can contact SHIIP at 1-855-408-1212 (toll free).
  • Council on Aging of Buncombe County - The Council on Aging of Buncombe County is a nonprofit in Buncombe County that provides personal, caring support and to assist individuals ages 60 and older with the challenges of growing older. At the Council on Aging of Buncombe County you will find referrals and help. Whether you are learning the Medicare system, looking for services to help you stay healthy and independent at home, or need support in taking care of others, the Council on Aging of Buncombe County can help you to make the right connections.

46 Sheffield Circle   
Asheville NC  28803
828-277-8288 

  • Faculty and Staff Assistance Program (FSAP) – The FSAP provides resources to search for child care facilities, adoption resources, special needs services locators, and summer camp information. (Website:  humana.com/eap, Login:  uncasheville, Password:  uncaeap)

Educational Assistance

UNC Asheville is committed to attracting, retaining and developing top talent. Educational assistance programs are designed to encourage professional growth and support workforce planning and development.


Academic Assistance Program

Eligible staff may receive partial reimbursement for tuition, fees and books for career related courses taken at any North Carolina public institution, if funding is available.

Click here to access the Program Guidelines and Application Form.

Note:  The form must be approved by the Office of Human Resources, even if the reimbursement is funded through departmental funds.


Tuition Waiver Benefits

The Tuition Waiver Program provides an opportunity for eligible faculty and staff to have tuition waived for up to 3 courses taken at any of the constituent institutions of The University of North Carolina system. Participation is voluntary and courses may be taken for career development or for personal interest.

For courses taken at UNC Asheville, fees are also waived.  The fee waiver only applies to regular student fees (i.e., does not apply to the orientation fee, the late registration fee, special program fees, or course-specific fees, which must be paid by the student when applicable).

Click here to access the Tuition Waiver Instructions and Application Form.

Financial Wellness

UNC Asheville is dedicated to helping staff and faculty be financially well.  Our goal is to help educate and empower staff and faculty for financial success by having a variety of available resources.

On-Campus Certified Financial Planners

The HR Benefits Team collaborates with retirement plan vendors to bring expert financial resources to campus.  Meet with representatives from our retirement plan vendors for financial and retirement related advice. These certified financial advisers come to UNC Asheville’s campus to meet with employees at no cost and provide expert advice and resources to UNC Asheville staff and faculty.

  • Fidelity – Jared McVey, 704-614-4167, schedule an Appointment with a Fidelity Consultant
  • TIAA – Terry Pait, 800-732-8323, schedule an Appointment with a TIAA-CREF Consultant
  • Prudential – Deborah Rapetski, 828-230-3655, deborah.rapetski@prudential.com
  • CAPTRUST is a third party, independent group of advisors working with the UNC System. CAPTRUST can help employees:

o Choose between enrolling in TSERS or the ORP,
o Provide detailed information about the retirement options offered and help you choose the right options for you, and
o Plan for retirement.

Contact CAPTRUST directly at 800-967-9948, or visit www.captrustadvice.com.

Faculty and Staff Assistance Program (FSAP)

Through the Faculty and Staff Assistance Program (FSAP) provided by Humana, employees have access to a free 30-minute consultation with a local attorney or financial counselor on issues such as retirement planning, getting out of debt, tax questions, divorce and separation, real estate and trusts. Further legal and tax preparation services are discounted 25 percent.


Employees can also take advantage of Identity Theft Services including a 60-minute consultation and a free kit to help you restore your identity if you are a victim of identity theft.

To access the FSAP's free and confidential assistance call 1-866-440-6556 or visit humana.com/eap.  (Username: uncasheville, Password: uncaeap)


State Employees Credit Union

UNC Asheville employees are eligible to join the State Employees Credit Union. SECU offers members Checking Accounts, Salary Advance Loans, Mortgage Loans, New/Used Vehicle Loans, and Financial Advisory Services.
Emergency Loan Program – the Leah Karpen Emergency Loan Program was established through a generous donation to provide university employees with an alternative to borrow money for short-term emergency situations. 
Examples of situations warranting the use of an emergency loan may include, but are not limited to:  a family medical emergency, threatened foreclosure or eviction from a primary residence, emergency automobile repairs, or termination of utilities.

Emergency Loan Program

The Leah Karpen Emergency Loan Program was established through a generous donation to provide university employees with an alternative to borrow money for short-term emergency situations. 


Examples of situations warranting the use of an emergency loan may include, but are not limited to:  a family medical emergency, threatened foreclosure or eviction from a primary residence, emergency automobile repairs, or termination of utilities.

Click here for more information on the Leah Karpen Emergency Loan Program.

Physical and Emotional Wellness

Campus Fitness and Recreation Membership

Campus Recreation Facilities, including the Fitness Center and the SRC pool, are available to faculty and staff with a valid OneCard at no cost. Group Fitness and Wellness classes and other programs are also available to faculty and staff at no or low cost. Memberships can be purchased for a spouse or partner (proof of residency is required) and for dependents. 

Eat Healthy on Campus 

The Balanced Choices program reinforces the commitment of University Dining Services to using the most nutritious products available and the healthiest cooking methods possible in their kitchens. Menus and labels indicate calories, possible allergens, gluten free options, vegan and vegetarian options, portion sizes, and more.

UNC Asheville Dining Services, operated by Chartwells, recently announced that Brown Dining Hall is certified as a 3 Star Certified Green Restaurant® by the Green Restaurant Association.  Additionally, UNC Asheville was the first higher education facility to be designated by Fair Trade Campaigns.  Fair Trade is an economic system that ensures products were grown, harvested, crafted, and traded in ways that improve lives and protect the environment.

Flu Shots

The Office of Human Resources sponsors annual on-campus flu shot clinics for faculty and staff.  Flu shots are at no cost for State Health Plan members. Dates and locations are announced each fall.

LifeCoach Services

LifeCoach is a confidential and personalized coaching program that can help you identify and work toward achieving your personal and professional goals, and is one of the programs offered through the Faculty and Staff Assistance Program. Change can be difficult, but you do not have to do it alone.  LifeCoach is a program to support, motivate, and encourage you to make and maintain liefstyle changes such as quitting tobacco and staying smoke free, achieving and maintaining a healthy weight, reducing and managing stress, adopting healthy habits, becoming better organized, and dealing with financial issues.  When you sign up for the program, you are paired with a coach who mentors you and can help with goals including:

  • Career satisfaction
  • Financial management
  • Stress management
  • Relationships
  • Life purpose and meaning
  • And much more!

To learn more about this free and confidential program, call 866-440-6556 or visit humana.com/eap.  When working with a LifeCoach, services are unlimited and available through phone calls, emails, or live chat.

Meet with a Dietitian

In-network visits are available to State Health Plan members for free or at a reduced co-pay depending on your plan. To find an in-network dietitian, use the Find a Doctor tool  - select your plan then search under "Specialist" for a licensed dietitian/nutritionist.


NC HealthSmart Resources and Services

Available to State Health Plan members for free or at low cost.  Services and Programs include:

  • Diabetes Resource Center – an online resource center with information on how to prevent, delay, or better manage metabolic syndrome, prediabetes, and diabetes.
  • Nurse Coaches – help members with chronic conditions such as asthma, COPD, congestive heart failure, coronary artery disease, diabetes, and stroke.
  • Case Managers – help members manage chronic kidney disease, end stage renal disease, and other serious conditions and injuries.
  • Mental Health and Substance Misuse – information is available and services are covered to help members manage stress, anxiety, depression, substance misuse, and more.

For more information, visit www.shpnc.org or call 800-817-7044.  Hours of operation:  Monday-Friday 8:30 a.m. – 9:00 p.m. (QuitlineNC is available 24/7).


QuitlineNC

tobacco cessation support by phone and FREE nicotine replacement therapy when you talk to a Quit Coach and enroll in the multi-call program. http://www.quitlinenc.com/

Walking Trails

From short and simple to more adventurous off-pavement excursions, the on and off-campus walking trails surrounding UNC Asheville offer a variety of courses to suit your style and fitness goals.  https://ncchw.unca.edu/sites/default/files/TrailMap.pdf